AI Generalist Program for Customer Team Members

Dr. Nitin Arvind Shelke

Empower your team with practical AI knowledge.

Our AI Generalist Program is designed to upskill customer-facing teams with foundational AI skills so they can better understand, collaborate with, and leverage AI tools in their daily work.

Ideal for

  • Sales reps
  • Customer support staff
  • Marketing team members
  • Non-technical managers working with AI tools

Program Objectives

  • Demystify AI and its business applications
  • Build awareness of AI tools used in customer operations
  • Foster collaboration between business and technical teams
  • Enable AI-aware decision-making and task automation

Program Modules

  • AI Basics for Business – Understand what AI is (and isn’t)
  • Use Cases in Customer Operations – Real-world examples
  • Hands-On with AI Tools – Chatbots, analytics, automation
  • Data Privacy & Ethics – Responsible AI usage
  • Collaborating with AI Teams – Bridging the business-tech gap
  • Future Skills – Staying relevant in the AI-driven workplace

Format Options

  • Live workshops
  • Self-paced modules
  • Certification upon completion

Benefits to Your Organization

  • Greater AI adoption across teams
  • Improved efficiency and tech collaboration
  • More informed and confident team members
  • Higher ROI from AI initiatives

Sign Up For Our Course

New User Registration
*Required field